30 CFR §291.105
Verified against eCFR.gov as of June 20, 2026View official text on eCFR.gov ↗
For purposes of this subpart, a complaint means a comprehensive written brief stating the legal and factual basis for the allegation that a shipper was denied open and nondiscriminatory access, together with supporting material. A complaint must:
- (a)Clearly identify the action or inaction which is alleged to violate 43 U.S.C. 1334(e) or (f)(1)(A);
- (b)Explain how the action or inaction violates 43 U.S.C. 1334(e) or (f)(1)(A);
- (c)Explain how the action or inaction affects your interests, including practical, operational, or other non-financial impacts;
- (d)Estimate any financial impact or burden;
- (e)State the specific relief or remedy requested; and
- (f)Include all documents that support the facts in your complaint including, but not limited to, contracts and any affidavits that may be necessary to support particular factual allegations.