34 CFR §30.60
Verified against eCFR.gov as of June 20, 2026View official text on eCFR.gov ↗
- (a)The Secretary may charge a debtor for the costs associated with the collection of a particular debt. These costs include, but are not limited to—
- (1)Salaries of employees performing Federal loan servicing and debt collection activities;
- (2)Telephone and mailing costs;
- (3)Costs for reporting debts to credit bureaus;
- (4)Costs for purchase of credit bureau reports;
- (5)Costs associated with computer operations and other costs associated with the maintenance of records;
- (6)Bank charges;
- (7)Collection agency costs;
- (8)Court costs and attorney fees; and
- (9)Costs charged by other Governmental agencies.
- (b)Notwithstanding any provision of State law, if the Secretary uses a collection agency to collect a debt on a contingent fee basis, the Secretary charges the debtor, and collects through the agency, an amount sufficient to recover—
- (c)
- (d)If the Secretary uses more than one collection agency to collect similar debts, the commission rate (cr) described in paragraph (c)(2) of this section is calculated as a weighted average of the commission rates charged by all collection agencies collecting similar debts, computed for each fiscal year based on the formula
- (1)Xi equals the dollar amount of similar debts placed by the Department with an individual collection agency as of the end of the preceding fiscal year;
- (2)Yi equals the commission rate the Department pays to that collection agency for the collection of the similar debts;
- (3)Z equals the dollar amount of similar debts placed by the Department with all collection agencies as of the end of the preceding fiscal year; and
- (4)N equals the number of collection agencies with which the Secretary has placed similar debts as of the end of the preceding fiscal year.
- (e)If a debtor has agreed under a repayment or settlement agreement with the Secretary to pay costs associated with the collection of a debt at a specified amount or rate, the Secretary collects those costs in accordance with the agreement.
- (f)The Secretary does not impose collection costs against State or local governments under paragraphs (a) through (d) of this section.