StacksVerified U.S. regulatory reference

47 CFR §32.6621

Verified against eCFR.gov as of June 20, 2026View official text on eCFR.gov ↗
This account shall include costs incurred in helping customers place and complete calls, except directory assistance. This includes handling and recording; intercept; quoting rates, time and charges; and all other activities involved in the manual handling of calls.