49 CFR §1018.22
- (a)The Board may seek an interview with the debtor at the offices of the Board when:
- (1)A matter involved in the claim needs clarification;
- (2)Information is needed concerning the debtor's circumstances; or
- (3)An agreement of payment might be negotiated.
- (b)The Board shall grant an interview with a debtor upon the debtor's request. The Board will not reimburse a debtor's interview expenses.