(a) TVA shall ensure that:

(1) All effective guidance documents are loaded onto TVA's guidance portal website, available at https://www.tva.com/about-tva/guidelines-and-reports/tva-guidance-documents, in a single, searchable, indexed database, and available to the public in accordance with the Freedom of Information Act and associated regulations;

(2) All effective guidance documents are identified by a unique identifier which includes, at a minimum, the document's title and date of issuance or revision.

(b) The TVA guidance document website will identify a TVA BU to receive and address complaints from the public that TVA is not following the requirements of the Administrative Procedures Act or Executive Order 13891, or is improperly treating a guidance document as a binding requirement.