Functions of an Exchange

Consumer assistance tools and programs of an Exchange

Civil money penalties for violations of applicable Exchange standards by consumer assistance entities in Federally-facilitated Exchanges

Navigator program standards

Standards applicable to Navigators and Non-Navigator Assistance Personnel carrying out consumer assistance functions under §§155.205(d) and (e) and 155.210 in a Federally-facilitated Exchange and to Non-Navigator Assistance Personnel funded through an Exchange Establishment Grant

Ability of States to permit agents and brokers and web-brokers to assist qualified individuals, qualified employers, or qualified employees enrolling in QHPs

Standards for direct enrollment entities and for third-parties to perform audits of direct enrollment entities

Standards for HHS-approved vendors of Federally-facilitated Exchange training for agents and brokers

Certified application counselors

Authorized representatives

General standards for Exchange notices

Payment of premiums

Privacy and security of personally identifiable information

Use of standards and protocols for electronic transactions

Oversight and monitoring of privacy and security requirements

Bases and process for imposing civil penalties for provision of false or fraudulent information to an Exchange or improper use or disclosure of information