49 CFR § 374.309
Terminal facilities
November 18, 2020
(a) Passenger security. All terminals and stations must provide adequate security for passengers and their attendants and be regularly patrolled.
(b) Outside facilities. At terminals and stations that are closed when buses are scheduled to arrive or depart, there shall be available, to the extent possible, a public telephone, outside lighting, posted schedule information, overhead shelter, information on local accommodations, and telephone numbers for local taxi service and police.
(c) Maintenance. Terminals shall be clean.