7 CFR § 766.114
State-certified mediation or voluntary meeting of creditors
July 6, 2020
(a) A borrower who is unable to develop a feasible plan but is otherwise eligible for primary loan servicing may request:
(1) State-certified mediation; or
(2) Voluntary meeting of creditors when a State does not have a certified mediation program.
(b) Any negotiation of the Agency's appraisal must be completed before State-certified mediation or voluntary meeting of creditors.