20 CFR §411.600
Verified against eCFR.gov as of June 20, 2026View official text on eCFR.gov ↗
Yes. After an IWP is signed, a process is available which will assure each party a full, fair and timely review of a disputed matter. This process has three steps.
- (a)The beneficiary can seek a solution through the EN's internal grievance procedures.
- (b)If the EN's internal grievance procedures do not result in an agreeable solution, either the beneficiary or the EN may seek a resolution from the PM. (See § 411.115(k) for a definition of the PM.)
- (c)If either the beneficiary or the EN is dissatisfied with the resolution proposed by the PM, either party may request a decision from us.