39 CFR §3055.92
Verified against eCFR.gov as of June 20, 2026View official text on eCFR.gov ↗
- (a)The report shall include a copy of each type of Customer Experience Measurement instrument, or any similar instrument that may supersede the Customer Experience Measurement instrument used in the preceding fiscal year.
- (b)The report shall include information obtained from each type of Customer Experience Measurement instrument, or any similar instrument that may supersede the Customer Experience Measurement instrument including:
- (1)A description of the customer type targeted by the survey;
- (2)The number of surveys initiated and the number of surveys received; and
- (3)Where the question asked is subject to a multiple choice response, the number of responses received for each question, disaggregated by each of the possible responses.