39 CFR Part 3055 — Service Performance and Customer Satisfaction Reporting
Subpart A — Annual Reporting of Service Performance Achievements
- § 3055.1— Annual Reporting of service performance achievements.
- § 3055.2— Contents of the annual report of service performance achievements.
- § 3055.3— Reporting exceptions.
- § 3055.4— Internal measurement systems.
- § 3055.5— Changes to measurement systems, service standards, service goals, or reporting methodologies.
- § 3055.6— Addition of new market dominant products or changes to existing market dominant products.
- § 3055.20— First-Class Mail.
- § 3055.21— USPS Marketing Mail.
- § 3055.22— Periodicals.
- § 3055.23— Package Services.
- § 3055.24— Special Services.
- § 3055.25— Nonpostal Products.
Subpart B — Periodic Reporting of Service Performance Achievements
- § 3055.30— Periodic reporting of service performance achievements.
- § 3055.31— Contents of the Quarterly Report of service performance achievements.
- § 3055.32— Measurement systems using a delivery factor.
- § 3055.45— First-Class Mail.
- § 3055.50— USPS Marketing Mail.
- § 3055.55— Periodicals.
- § 3055.60— Package Services.
- § 3055.65— Special Services.