42 CFR §435.918
Verified against eCFR.gov as of June 20, 2026View official text on eCFR.gov ↗
- (a)Effective no earlier than October 1, 2013 and no later than January 1, 2015, the agency must provide individuals with a choice to receive notices and information required under this part or subpart E of part 431 of this chapter in electronic format or by regular mail and must be permitted to change such election.
- (b)If the individual elects to receive communications from the agency electronically, the agency must—
- (1)Ensure that the individual's election to receive notices electronically is confirmed by regular mail.
- (2)Ensure that the individual is informed of his or her right to change such election to receive notices through regular mail.
- (3)Post notices to the individual's electronic account within 1 business day of notice generation.
- (4)Send an email or other electronic communication alerting the individual that a notice has been posted to his or her account. The agency may not include confidential information in the email or electronic alert.
- (5)Send a notice by regular mail within three business days of the date of a failed electronic communication if an electronic communication is undeliverable.
- (6)At the individual's request, provide through regular mail any notice posted to the individual's electronic account.