49 U.S.C. § 41727
Verified against govinfo.gov as of June 20, 2026View official text on govinfo.gov ↗
- (a)The Secretary of Transportation shall require each covered air carrier to submit a summarized 1-page document that describes the rights of passengers in air transportation, including guidelines for the following:
- (1)Compensation (regarding rebooking options, refunds, meals, and lodging) for flight delays of various lengths.
- (2)Compensation (regarding rebooking options, refunds, meals, and lodging) for flight diversions.
- (3)Compensation (regarding rebooking options, refunds, meals, and lodging) for flight cancellations.
- (4)Compensation for mishandled baggage, including delayed, damaged, pilfered, or lost baggage.
- (5)Voluntary relinquishment of a ticketed seat due to overbooking or priority of other passengers.
- (6)Involuntary denial of boarding and forced removal for whatever reason, including for safety and security reasons.
- (b)Not later than 90 days after each air carrier submits its guidelines to the Secretary under subsection (a), the air carrier shall make available such 1-page document in a prominent location on its website.